Shipping policy
This Shipping Policy explains how orders are processed and delivered by Twiddles (“we”, “us”, “our”) on setupteam-relay.com.
Shipping destinations
We currently ship to:
• United Kingdom
• India
Order processing time
Orders are typically processed within 3 business days (excluding weekends and public holidays).
Delivery time (estimated)
After dispatch, delivery typically takes 1–4 business days depending on your location and carrier operations. Delivery times are estimates and may vary during peak periods or due to circumstances outside our control.
Shipping fees
Shipping costs (if applicable) are calculated and shown at checkout before payment is completed.
Order tracking
If tracking is available for your shipment, you will receive a tracking link or tracking number by email once your order has been dispatched.
Address accuracy
Please ensure your shipping address is correct at checkout. If you need to update an address, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.
Delays, lost, or damaged parcels
If your parcel is significantly delayed, missing, or arrives damaged, please contact us at info@twiddles.in with your order number. We will assist you in investigating the issue and providing an appropriate resolution.
Contact
Twiddles
Address: 87/20, Gali No. 12, Near Metro Pillar No. 616, New Delhi, Delhi 110041, India
Email: info@twiddles.in