Shipping policy

This Shipping Policy explains how orders are processed and delivered by Twiddles (“we”, “us”, “our”) on setupteam-relay.com.

Shipping destinations

We currently ship to:

• United Kingdom
• India

Order processing time

Orders are typically processed within 3 business days (excluding weekends and public holidays).

Delivery time (estimated)

After dispatch, delivery typically takes 1–4 business days depending on your location and carrier operations. Delivery times are estimates and may vary during peak periods or due to circumstances outside our control.

Shipping fees

Shipping costs (if applicable) are calculated and shown at checkout before payment is completed.

Order tracking

If tracking is available for your shipment, you will receive a tracking link or tracking number by email once your order has been dispatched.

Address accuracy

Please ensure your shipping address is correct at checkout. If you need to update an address, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

Delays, lost, or damaged parcels

If your parcel is significantly delayed, missing, or arrives damaged, please contact us at info@twiddles.in with your order number. We will assist you in investigating the issue and providing an appropriate resolution.

Contact

Twiddles
Address: 87/20, Gali No. 12, Near Metro Pillar No. 616, New Delhi, Delhi 110041, India
Email: info@twiddles.in