Terms of service
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 4(1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARY GUIDELINES AND DIGITAL MEDIA ETHICS CODE) RULES, 2021 THAT REQUIRES PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS OR USAGE OF THE WEBSITE.
OVERVIEW
The domain name www.twiddles.in and its related sub-domains, sites, services, tools (collectively, the “Website”) is owned and operated by Alfinity Studios Private Limited. Throughout the Website, the terms “we”, “us” and “our” refer to Alfinity Studios Private Limited, bearing CIN No U70200UP2024PTC200443 (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to include its successors, affiliates, and permitted assigns). We offer this Website, including all information, tools and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Website and/or purchasing any product listed on the Website, through the Website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. You should read these Terms of Service and access and read all further linked information, if any, referred to in these Terms of Service, as such information contains further terms and conditions that apply to you as a user of the Website. Such linked information including but not limited to our privacy policy (“Privacy Policy”) is hereby incorporated by reference into these Terms of Service.
These Terms of Service apply to all users of the Website, including without limitation users who are browsers, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of these Terms of Service or are unable to be legally bound by these Terms of Service, then you may not access the Website or use any services or otherwise click to accept these Terms of Service, if and when prompted on the Website.
Any new features or tools which are added to the Website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on the Website. We reserve the right to update, change or replace any part of these Terms of Service at any time, and will notify you at least once in a year, or whenever there is a change in these Terms of Service, by email or by posting a conspicuous notice on the Website. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. As long as you comply with these Terms of Service, we grant you a personal, revocable, non-exclusive, non-transferable, limited privilege to access and use the Website.
A breach or violation of any of the Terms will result in an immediate termination of your access to and use of the Website and the Service.
SECTION 1 – ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this Website.
We reserve the right to terminate any person’s membership and/or refuse to provide such a person with access to the Website if it is brought to our notice or if we discover that you are not eligible to use the Website.
If you represent an entity, organisation, or any other legal person, you confirm and represent that you have the necessary power and authority to bind such entity, organisation, or legal person to these Terms of Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit/debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to confiorm and adapt to technical requirements of connecting networks or devices. Credit/Debit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by us.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk.
This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on this Website. You agree that it is your responsibility to monitor changes to this Website.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICE
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns and Refunds Policy.
We strive to display the colours and images of our products that appear on the Website. We cannot guarantee that your computer monitor’s display of any colour will be accurate, and any discrepancies are not grounds for return.
We reserve the right, at our sole discretion, to limit the sales of our products or services to any individual, geographic region, or jurisdiction. We may also discontinue any or all products and services offered on the Website at any time and without prior notice. This right may be exercised on a case-by-case basis, and we are not obligated to provide reasons for such actions.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
The provision of Service on the Website may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We strive to keep the Website up and running; however, all online services suffer occasional disruptions and outages, and we are not liable for any disruption or loss you may suffer as a result of such disruption or outages. You acknowledge and accept that such events may occur and agree to hold us harmless for any impact they may have.
SECTION 6 – OPENING AN ACCOUNT
The Website allows only limited and restricted access to the Service for unregistered users.
As part of the sign-up process, you will have to create an account on the Website (“Account”), which can be done by signing up using your personal e-mail address or through other means as may be indicated by us from time to time. In case of login through a personal email address, you will be required to provide an email address and a password. While signing-up with us, you shall not (a) create an Account for anyone other than yourself, unless such person’s prior permission has been obtained; or (b) create an Account that is the name of another person with the intent to impersonate that person. You are solely responsible for all activities that occur under the Account and hereby undertake that no such activity shall be unlawful or in violation of any applicable laws, rules and regulations of India.
We reserve the right to take all action, as we deem necessary or reasonable, regarding the security of the Website and the Account.
Once registered, you can log in to the Account by using the e-mail address and password provided at the time of signing-up (“Login Credentials”). You agree that the sole responsibility of always maintaining the security and confidentiality of the Login Credentials rests with you. You shall not share these Login Credentials with any third party. In no event and under no circumstances shall we be held liable for any liabilities or damages resulting from or arising out of your use of the Website or the Login Credentials, theft of the Login Credentials or release by you of the Login Credentials to a third party, or your authorization to allow another person to access and use the Website using the Account.
You agree to (a) immediately notify us of any misappropriation or unauthorised use of the Account or any other breach of security via. the registered email address that was used at the time of signing-up or in such other manner as may be indicated by us; and (b) exit from the Account at the end of each session. You may be held liable for losses incurred by us or any user or visitor of the Website due to authorised or unauthorised use of the Account, as a result of your failure in keeping the Login Credentials confidential.
If you do not want to create an Account on the Website, you, as an unregistered user, are permitted to make purchases on the Website without creating an account by using the option of ‘Guest Checkout’. In order to avail this ‘Guest Checkout’ option, you shall be required to provide us with accurate and complete details of your email address, mobile number and shipping address. You understand that, as an unregistered user, the information you provide us will not be saved on the Website and you will be required to re-enter such information every time you use ‘Guest Checkout’ on the Website at the time of purchase.
We cannot and will not be liable for any loss or damage arising from your failure to comply with these Terms.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit/debit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time of signing up or when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made from the Website. You agree to promptly update your account and other information, including your email address and credit/debit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns and Refunds Policy.
SECTION 8 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the Website, (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 9 – THIRD-PARTY LINKS
Certain content, products and services available on our Website may include third party materials, links or interactive functionality interacting with the websites of third parties.
Third-party links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
All complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party. By using our Website, you acknowledge that we shall not be held liable for any issues related to third-party materials or transactions.
SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise or post certain content, data or information belonging to you, such as reviewing and allowing you to share your experience and views about a particular product/ service, and rate product/ service, post your comments and reviews in relation to the product/ service on the Website or any specific page, blog of the Website (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.
You hereby grant us a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and licence to use, copy, distribute, display, publish, transmit, make available, reproduce, modify, adapt the Comments and create derivative works of the Comments. You represent and warrant that you own or otherwise control all ofall the rights to the Comments that you post or that you otherwise provide on or through the Website.
As the originator of the Comments, you are solely responsible for any Comments you upload, post, publish, transmit, or otherwise make available on the Website. You represent that you have obtained all necessary consents and approvals to post any Comments and that your Comments do not violate any rights of third parties, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your Comments will not contain libelous, unlawful, abusive, or obscene material, or any computer virus or malware that could affect the operation of the Service or related websites.
You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties regarding the origin of any Comments. You are solely responsible for the accuracy of any Comments you make.
We may, but have no obligation to, monitor, edit or remove comments that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
SECTION 11 – AGREEMENT TO RECEIVE COMMUNICATION
You hereby by way of accepting these Terms of Service consent to the receipt of communication from us by way of in-app messages, Short Message Service (SMS) messages, e-mails, promotional, marketing calls and newsletters. These emails could relate to your registration, transactions that you carry out through the Website and promotions that are undertaken by us, services from us and its third-party partners (if applicable).
You acknowledge that your consent to receive such communications is a condition of your use of the Website and its services.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information through the Website is governed by our Privacy Policy. Please review the Privacy Policy to understand our privacy practices. The personal information / data provided to us by you during the course of usage of the Website will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations.
If you do not agree to the transfer or use of your information as described, please refrain from using the Website.
SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
This statement outlines the policy regarding errors, inaccuracies, and omissions on your Website or service. It clarifies that:
Errors and Corrections: We may correct typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
Right to Change Information: We reserve the right to change or update information and cancel orders if inaccuracies are found, with prior notice when possible.
No Obligation for Updates: There is no obligation to update or amend information unless required by law, and dates provided for updates should not be interpreted as a guarantee that all information has been refreshed.
SECTION 14 – PAYMENT FACILITY
Payment Options: The Website accepts various payment methods, including:
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Cash on Delivery (COD)
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Virtual payment wallets
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Online payments via debit/credit cards and internet banking
COD Verification:
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Orders paid via COD may be verified before dispatching through email or messages (SMS, WhatsApp, phone calls) to the contact information provided.
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Refusal to accept delivery or payment may result in blacklisting and account access being blocked.
Liability Disclaimer: We are not liable for any issues arising from:
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Lack of authorization for transactions
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Exceeding pre-set transaction limits with banks
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Any payment issues related to transactions
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Rejection of transactions for any reason
Currency: All payments must be made in Indian Rupees; transactions in other currencies are not facilitated.
Limitations of Liability: We are not responsible for any losses or delays in processing transactions that are beyond its control.
SECTION 15 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you agree, undertake and covenant that, during the use of the Website, you shall not host, display, upload, modify, publish, transmit, store, update or share any information that:
belongs to another person or entity and to which you do not have any right, except as expressly provided in these Terms of Service;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another person’s privacy, insulting or harassing on the basis of gender, hateful or racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent or contrary to the applicable laws in force in any manner whatsoever;
is misleading in any way; is harmful to minors; involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”; infringes upon or violates any third party’s rights including, but not limited to, any patent, trademark, copyright or other proprietary rights or intellectual property rights, rights of privacy (including without limitation unauthorised disclosure of a person’s name, email address, physical address or phone number); provides instructional information about illegal activities such as violating someone’s privacy, or providing or creating computer viruses; tries to gain unauthorised access or exceeds the scope of authorised access to the Website or to profiles, communities, account information, bulletins, or other areas of the Website or solicits passwords or personally identifying information for commercial or unlawful purposes from other users of the Website; engages in commercial activities without our prior written consent such as engages in contests, sweepstakes, barter, advertising etc; interferes with another person’s use of the Website;impersonates another person; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any foreign States; refers to any Website or URL that, in our sole discretion, contains material that is inappropriate for the Website or any other Website, contains content that would be prohibited or violates the letter or spirit of these Terms of Service;
deceives or misleads the addressee/ users about the origin of the messages or knowingly and intentionally communicates any information which is patently false or misleading or grossly offensive or menacing in nature but may reasonably be perceived as a fact;
is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;
contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, diminish value of, covertly intercept or steal any system, data or personal information; and violates any applicable law for the time being in force.
You hereby accept full responsibility for any consequences that may arise from your use of the Website, and expressly agree and acknowledge than in no event and under no circumstances we shall be held liable to you for any liabilities or damages resulting from or arising out of your use of the Website.
You agree and acknowledge that you shall not use the Website for any fraudulent, malicious, illegal or unauthorised purpose/activities. You must to comply with all applicable laws pertaining to your use of the Website.
You further agree and acknowledge that you shall use the Service provided on the Website only for your personal use and not for business purposes.
You must not use the products or services in violation of any laws, laws. (including but not limited to copyright laws).
We reserve the right to monitor your access and use of the Website to ensure compliance.
SECTION 16 – CONTENT AND INTELLECTUAL PROPERTY RIGHTS
Ownership:
Except for Comments, all of the content and services and products provided on the Website, including text, software, scripts, code, designs, graphics, photos and other content and the copyrights, trademarks, service marks, logos, trade names, and other intellectual and proprietary rights associated therewith (“IP”) is owned by us or others (including without limitation, the third party service providers) that we licence such content from, and is protected by copyright, trademark, patent and other intellectual property laws.
Acknowledgment:
You hereby acknowledge that the IP constitutes original works and has been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgement developed and applied through the expenditure of substantial time, effort, and money and constitutes our valuable intellectual property. You thereby agree to always protect our proprietary rights.
Usage Restrictions:
You may not selectively download portions of the Website without retaining the copyright notices. You may download material from the Website only for your own personal use and for no commercial purposes whatsoever.
Prohibited Actions:
You shall use the Website strictly in accordance with these Terms of Service, and shall not, directly or indirectly, (a) decompile, disassemble, reverse engineer, or attempt to derive the source code of, or in any manner decrypt, the Website; (b) make any modification, adaptation or improvement, enhancement, translation or derivative work from the Website; (c) violate any applicable laws, rules or regulations in connection with your access or use of the Website; (d) remove or obscure any proprietary notice (including any notices of copyright or trademark) forming a part of the Website; (e) use the Website for any commercial or revenue generation endeavours, or other purposes for which it is not designed or intended; (f) distribute or transmit the Website or other services; (g) use the Website for data mining, scraping, crawling, redirecting, or for any purpose not in accordance with these Terms of Service; (h) use the Website for creating a service or software that is directly or indirectly, competitive with the Website or any products or any services offered by or listed on the Website; or (i) derive any confidential information, processes, data or algorithms from the Website.
Legal Consequences
Any infringement shall lead to appropriate legal proceedings against you at an appropriate forum for seeking all available remedies under applicable laws of the country.
SECTION 17 – REFERRALS AND REWARDS
From time to time, we may offer referral bonuses and rewards to you for inviting new users to the Website and for completing other activities.
SECTION 18 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE (COLLECTIVELY, THE “CONTENT”) ARE PROVIDED BY US ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON INFRINGEMENT, SATISFACTORY QUALITY, COMPATIBILITY, APPLICABILITY, USABILITY, APPROPRIATENESS, AS TO THE OPERATION OF THE WEBSITE, THE ACCURACY OR COMPLETENESS OF THE CONTENT AND THE ACCURACY OF THE INFORMATION. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE SERVICE FOR INDEFINITE PERIODS OF TIME OR CANCEL THE SERVICE AT ANY TIME, WITHOUT NOTICE TO YOU.
YOU EXPRESSLY AGREE THAT THE USE OF WEBSITE IS AT YOUR OWN DISCRETION AND SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE RESULTING FROM ANY TRANSACTION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE WEBSITE OR CONTENT SHALL CREATE ANY WARRANTY. YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE OF THE SERVICE IS AT YOUR SOLE RISK.
FURTHER, WE SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR MOBILE PHONE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, DOCUMENTS OR INFORMATION
IN NO CASE SHALL WE, OUR AFFILIATES AND OUR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.
YOU HEREBY AGREE TO WAIVE, RELEASE, DISCHARGE, AND HOLD US HARMLESS INCLUDING OUR PARTNERS, AFFILIATES AND GROUP COMPANIES (AS APPLICABLE) AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, FROM ANY AND ALL CLAIMS, LOSSES, DAMAGES, LIABILITIES, EXPENSES AND CAUSES OF ACTION ARISING OUT OF THE SERVICES AVAILABLE ON THE WEBSITE.
SECTION 19 – INDEMNIFICATION
Indemnify and Defend
You agree to indemnify, defend and hold harmless Sproutlife Foods Private Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claims, demands, or actions brought by third parties.
This includes covering reasonable reasonable attorneys’ fees, made by any third-party or penalty imposed due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party (including infringement of any intellectual property rights) of a third party.
SECTION 20 – SEVERABILITY AND WAIVER
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
SECTION 21 – TERMINATION
Effectiveness: These Terms of Service are effective unless and until terminated by either you or us.
User Termination: You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Service, or when you cease using the Website.
Company Termination: We in our sole discretion for any reason or no reason, including if you have failed or if we suspect that you have failed, to comply with any term or provision of these Terms of Service, may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Service (or any part thereof) and/or the Website.
Survival of Obligations: The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. The disclaimer of warranties and the governing law provisions shall survive any termination of these Terms of Service.
SECTION 22 – ENTIRE AGREEMENT
User Restrictions: These Terms of Service, the Privacy Policy, other referenced material herein or on the Website and any policies or operating rules posted by us on this Website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Company Rights: Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 23 – GOVERNING LAW
Applicable Law: These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
Jurisdiction: The place of jurisdiction shall exclusively be in Greater Noida, Uttar Pradesh.
Dispute Resolution;In the event of any dispute arising out of these Terms of Service, it shall be resolved by binding arbitration conducted by a sole arbitrator, mutually appointed by both parties, and governed by the Arbitration and Conciliation Act, 1996. The venue and seat of arbitration shall be Greater Noida, Uttar Pradesh.
SECTION 24 – ASSIGNMENT
User Restrictions: You shall not licence, sell, transfer or assign your rights, obligations, or covenants under these Terms of Service in any manner without our prior written consent.
Company Rights: We reserve the right, at our own discretion, to freely assign and transfer the rights and obligations under these Terms of Service to any third party.
SECTION 25 – GRIEVANCE REDRESSAL MECHANISM
In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr. Dev Jain
Designation: Sr. Manager Strategy and Operations
Alfinity Studios Private Limited
E-1801,18th Floor, Block E Raksha Addela GH3 SECTOR 16C Gautam Buddha Nagar Greater Noida UP 201318 IN
Contact us: hello@twiddles.in
Phone: +91-96258 90911
Time: Mon – Fri (10:00 – 18:00)
Operational Address
87/20, Gali no - 12, Near Metro Pillar number 616
Mundka Industrial Area, New Delhi 110041
For registering your complaint, please write to the Grievance Officer at the above-mentioned email address in relation to any violation of these Terms of Service or the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The Grievance Officer shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000 and Rules made thereunder.
SECTION 26 – HOW TO CONTACT US
Questions about these Terms of Service should be sent to us at hello@twiddles.in